COURSE DESCRIPTION
This course will cover essential skills needed to resolve conflict in an assertive and functional manner, as well as how to use conflict as an opportunity to create positive outcomes such as strengthening relationships, motivating change and stimulating creativity.
CERTIFICATION
To qualify for your Certificate of Completion you must study, complete all modules and score at least 80% or more in each of the course assessments/quizzes. A link to print your certificate will then appear under the Progress & Results Page.
LEARNING OUTCOMES
By completing this course, you will have a better understanding of conflict; what it is and how it can escalate, as well as the knowledge to developing effective techniques for intervention strategies.
PLEASE NOTE
For lessons including topics; please be sure to mark the lesson(s) complete after completing the last topic in that lesson.
COURSE FEATURES
 | Duration: 2 Hours |
 | Publisher: LearnEx Education |
 | Video: No |
 | Audio: No |
 | Certification: Certificate of Completion |
 | Course Level: Intermediate |
Â