Frequently asked Questions
A Learning Management System (LMS) is a software application for the management, documentation, tracking, reporting and delivery of e-learning education courses or training programs.
The Learning Management System (LMS) is compatible with a range of browsers on a Microsoft Windows PC and Mac.
Below are the supported browsers. Please update your browser if it is not on the list of supported browsers:
We strongly recommend that you install two browsers on your computer. Having two browsers on your computer allows you alternatives when one gives you a problem.
When you use the LMS, it stores a ‘session cookie’ in your browser. If you do not logout when you have finished your session, it may lock you out of the LMS. If you are having trouble logging into the LMS, we suggest you clear your browser cache and cookies.
Logging out of the LMS at the end of each session protects both your privacy and clears the ‘session cookie’ making it easier to re-login.
To clear your cache/temporary internet files and cookies, select your browser from the list below and follow the instructions. How to clear cookies in Chrome, Firefox, Safari and browsers
- Log out and close the browser window once you have finished using the online campus especially on a public or shared computer. Close the browser windows before leaving.
- Never save your password on a shared computer or in your browser.
You can find certificates for the courses you have completed on the My Progress page. You will see a certificate icon next to the course title of completed courses. Clicking on this icon will generate your certificate in a new browser tab. 
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