COURSE DESCRIPTION

The aim with this course is not to teach you laws, but rather to get you thinking outside the box and finding what works best for you when providing the best possible customer service.

CERTIFICATION

To qualify for your Certificate of Completion you must study, complete all modules and score at least 80% or more in each of the course assessments/quizzes. A link to print your certificate will then appear under the Progress & Results Page.

LEARNING OUTCOMES

By completing this course, you will have a better understanding regarding the importance of customers and the essential role they play in organisations.