How to create a new GRC

GOODS RETURNED – GRC The GRC is used for the purpose of requiring a credit from the supplier should an order be received and any item is damaged or it is the incorrect item or perhaps more than ordered was sent.

Step 1 Click on Stock and Orders and click on Goods Returned GRC. Click on ‘Create New GRC’.

Strep 2 Populate the search fields to locate the invoice to be credited and click on search.

Step 3 Once the invoice is found the order will show with the list of goods to choose which would need to be returned. Click on the ‘Return Now’ button on the relevant product. Complete the return as well as the reason for the return fields. Click on Add.

Step 4 Once the damaged product has been added it will display on the ‘Goods Returned’ list. Complete the mandatory GRC Ref Number, upload the invoice and click on ‘Process GRC’.