Travel Invoice Integrations Explained

The Travelit UAT environment can generate Customer Invoices provided the client is set up correctly and is linked to Tourvest Travel Services Netsuite Accounting System. Unfortunately invoicing in UAT is not available to Franchises with alternative Accounting Systems. Invoicing is currently only available for Non-BSP orders like Fees and Hotel or any billback type. Netsuite invoices are generated and available in the Trip on the same day. In Live all invoicing available but through the AGM accounting system. Invoices will only reflect the following day.

If you've created an order for testing with a Billback type settlement mode, you need to capture an invoice in the Billback Invoice Processing Service first.

Track the invoice progress in the Debtors Finance Administration Service.

Default view will show the different invoice statuses and count of invoices in each status for the last 7 days

Click on Invoice Tracking Details to search by Order number, Invoice number, invoice status and more. You can also view the history of the invoice request and resend failed requests under Actions.

If the company has been configured correctly and an invoice generates successfully, you will see the number of invoices waiting to be collected from a client in Integration Watcher Service.

Click on XML/JSON Exports.

Your Customer can now call the webservice and expect to get 10 invoices (as per above example of pending invoices) Once batched (the customer received their invoices) the count of Success or Errors will update and they will no longer be pending. Here you can also Reset or download All errors.

Individual invoices can be resent using the Resend Invoice tab and searching for the invoice:

• Search by date range, invoice number or by a invoice status.
• Select one or many invoices to reset from this page.
• Export List to CSV if you need to show or send to a customer to prove that invoices were retrieved from the webservice. Customer can use this download or page to log an incident with their support desk if invoices were “successful” but not available in their ERP.
• The History option shows events related to the invoice like when it was reset, the original batch number, original sent date and reset date and time.