COURSE DESCRIPTION

This course will be of great use to business professionals who want to improve their communication skills, and to anyone who wants to develop an engaging and responsive communication style.

CERTIFICATION

To qualify for your Certificate of Completion you must study, complete all modules and score at least 80% or more in each of the course assessments/quizzes. A link to print your certificate will then appear under the Progress & Results Page.

LEARNING OUTCOMES

By completing this course, you will have a better understanding of effective communication skills for the workplace; including correspondence techniques, interpersonal and social skills.