Understanding TRF’s (Internal)
- Duration: 8 min
- Publisher: Masterclass Digital Campus, Tourvest Travel Services.Â
- This learning engagement includes explainer videos, a system walk through video and a PDF manual.
Watch the AI Explainer Video Below: TRF Notifications/Assigning a TRF
Duration: 2 Minutes / For best viewing experience, maximise the video by clicking on the dual arrow at the bottom right hand corner of the video.
Watch the System Walkthrough Video Below: Understanding TRF's - Creating A New TRF
Duration: 5 Minutes / For best viewing experience, maximise the video by clicking on the dual arrow at the bottom right hand corner of the video.
Watch the AI Explainer Video Below: Online Quote
Duration: 2 Minutes / For best viewing experience, maximise the video by clicking on the dual arrow at the bottom right hand corner of the video.
Watch the System Walkthrough Video Below: How to Accept Quotes
Duration: 3 Minutes / For best viewing experience, maximise the video by clicking on the dual arrow at the bottom right hand corner of the video.
Key Take Home Points
The TRF service enables a client to send a booking request directly to a TTS consultant, as opposed to sending the request via email.Â
The TRF service enables a quick and accurate turnaround service from the consultant for travel requests within the agreed Service Level agreement (SLA).
A booker can submit a request via the TRF if they were unable to find the relevant results on the Travelit booking platform.
Once the booker has received the email notification of the approved quote, the quotation can be accessed, viewed, edited, approved or rejected.