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  • Duration: 2 hours
  • Publisher: Masterclass Digital Campus, Tourvest Travel Services. 
  • Watch the Video below.
  • Ensure to acknowledge the quizzes in each course.

COURSE DESCRIPTION

Since everyone experiences anger, it is important to have constructive approaches to manage it effectively.

CERTIFICATION

To qualify for your Certificate of Completion you must study, complete all modules and score at least 80% or more in each of the course assessments/quizzes. A link to print your certificate will then appear under the Progress & Results Page.

LEARNING OUTCOMES

By completing this course, you will help teach participants how to identify their anger triggers and what to do when they’re angry.

PLEASE NOTE

For lessons including topics; please be sure to mark the lesson(s) complete after completing the last topic in that lesson.

Module 3 – Do’s and Don’ts
Module 4 – Gaining Control
Module 5 – Separate the People from the Problem
Module 7 – Solving the Problem
Module 10 – Dealing with Angry People
Module 11 – Pulling It All Together
Module 6 – Working on the Problem
Module 12 – Wrapping Up
Module 8 – A Personal Plan
Module 9 – The Triple A Approach
Module 1 – Getting Started
Module 2 – Understanding Anger

Course Content

Module 1 – Getting Started
Module 2 – Understanding Anger 1 Quiz
Module 3 – Do’s and Don’ts 1 Quiz
Module 4 – Gaining Control 1 Quiz
Module 5 – Separate the People from the Problem 1 Quiz
Module 6 – Working on the Problem 1 Quiz
Module 7 – Solving the Problem 1 Quiz
Module 8 – A Personal Plan 1 Quiz
Module 9 – The Triple A Approach 1 Quiz
Module 10 – Dealing with Angry People 1 Quiz
Module 11 – Pulling It All Together 1 Quiz
Module 12 – Wrapping Up

BetterMe Leaderboard

General Leaderboard

# Name B.E.A.R Badges BetterMe Points B.E.A.R Level
1 Siphosihle 129 15830 Level 1
2 Kgololosego 28 4710 Level 0
3 Coleen 30 3000 Level 0
4 Linda 22 2200 Level 0
5 Bulelwa 20 2000 Level 0